02/22/2023
2:22PM

 

Phantom Privacy Policy

 


Last updated: [Insert Date]


This Privacy Policy describes how Phantom (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from phantom.clothing (the “Site”), use our services, or otherwise communicate with us (collectively, the “Services”). “You” refers to any individual using or interacting with the Services.


Please read this Privacy Policy carefully to understand how your information is handled.

 


 

 

Changes to This Policy

 


We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or operations. When we do, we will revise the “Last updated” date and post the revised version on our Site. Continued use of the Services constitutes your acceptance of any changes.

 


 

 

Personal Information We Collect

 


We collect personal information to operate, provide, and improve the Services. The information we collect depends on how you interact with Phantom.


 

Information You Provide

 

 

  • Contact details (name, shipping/billing address, phone number, email)

  • Order information (items purchased, payment confirmation)

  • Account details (username, password, preferences)

  • Shopping and loyalty details (cart contents, wishlists, reviews, referrals, etc.)

  • Customer support messages or content you send us

 


Certain features may not be available if you choose not to provide some of this information.


 

Information We Collect Automatically

 


We use cookies and similar technologies to collect:

 

  • Device and browser information

  • IP address and general location

  • Pages viewed, actions taken, and interaction data

 


For more information about cookies used on Shopify stores, visit:

https://www.shopify.com/legal/cookies


 

Information from Third Parties

 


We may also receive information from:

 

  • Shopify (our e-commerce platform provider)

  • Payment processors (to complete your transactions)

  • Marketing partners or analytics providers (e.g., via cookies or ad platforms)

 

 


 

 

How We Use Your Information

 


We may use your personal information to:

 

  • Process and fulfill your orders

  • Communicate order updates or account-related messages

  • Respond to inquiries or support requests

  • Improve and personalize your shopping experience

  • Send marketing messages (if you opt in)

  • Detect and prevent fraud or security breaches

  • Comply with legal obligations

 


If you’re a resident of the European Economic Area (EEA), we rely on legitimate interest or your consent as the legal basis for processing, in accordance with Art. 6(1)(f) or Art. 6(1)(a) of the GDPR.

 


 

 

Sharing Your Information

 


We may share your personal information in limited circumstances, including:

 

  • With service providers (e.g., payment processors, fulfillment and shipping partners, analytics tools)

  • With business and advertising partners, where legally allowed

  • When you direct us to share it (e.g., social media login integrations)

  • As part of a business transaction (e.g., sale, merger, or acquisition)

  • To comply with legal obligations or enforce rights under law

 


We do not sell or share sensitive personal information for profiling or advertising without your consent.

 


 

 

Children’s Data

 


Phantom does not knowingly collect personal information from children under the age of 16. If you believe your child has provided information, contact us to request deletion.

 


 

 

Your Rights

 


Depending on your location, you may have rights such as:

 

  • Access: Request the personal data we hold about you

  • Deletion: Ask us to erase your data

  • Correction: Fix inaccurate or outdated information

  • Portability: Request your data be sent to another provider

  • Opt-out: Decline marketing or limit data use

  • Withdraw Consent: Revoke previously granted permissions

  • Appeal: Challenge a declined request, where applicable

 


To exercise your rights, contact us at daniel@phantom.clothing. We may request verification details (e.g., name, order number) to process your request. We will never discriminate against you for exercising your rights.

 


 

 

Retention & Security

 


We retain your information only as long as necessary for operational or legal purposes. While we take reasonable steps to secure your data, no method of transmission over the internet is completely secure. Please avoid sending sensitive data over unsecured channels.

 


 

 

Cookies & Tracking

 


We use cookies to:

 

  • Operate and secure the Site

  • Improve performance and navigation

  • Understand user behavior and engagement

  • Deliver personalized ads and content

 


You can modify your cookie settings in your browser, but disabling them may limit functionality.


Our Site does not currently respond to “Do Not Track” browser signals.

 


 

 

Third-Party Links

 


This Site may contain links to third-party websites not operated by Phantom. We are not responsible for the content, security, or privacy practices of these websites. Review their policies before engaging with their platforms.

 


 

 

International Transfers

 


If you are outside the U.S., your data may be transferred to and stored in countries with different data protection laws. We use standard contractual clauses or similar safeguards for international transfers where required.

 


 

 

Contact Us

 


If you have any questions about this Privacy Policy or would like to exercise your rights, please email:


daniel@phantom.clothing

Founder, Phantom


If you are located in the EEA or UK and are not satisfied with our response, you may contact your local data protection authority.


Additional Links:

Terms of Service

Shipping Policy

Refund Policy

Privacy Policy

Contact Page

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™

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